After-Sales Commerce Platform
WhatsApp smart receipts, POS, CRM and loyalty for retail, F&B and hospitality in India.
AftrBase is an after-sales commerce platform for Indian retail, F&B and hospitality businesses that sends GST-compliant smart receipts on WhatsApp and combines POS, CRM, NPS surveys and analytics.
The Experience
Each product plays one part in the moment around the sale. Together, they make the customer feel known, from the counter to the next visit.
At the counter
POS pulls up purchase history the moment they reach the counter. Styling recommendations surface on the customer-facing screen, and staff suggest what actually fits this buyer.
View Point of SaleRight after payment
The smart receipt arrives on WhatsApp in ~4 seconds, branded, GST-compliant, with loyalty points, offers and the NPS question already inside it.
Behind the scenes
CRM combines online and offline activity into a single record: what they browsed, what they bought, how they rated it. You understand the customer, not just the transaction.
Before the next visit
Loyalty points accrue on every receipt and coupons are tuned to real purchase history. NPS and surveys capture the mood in the moment, so the next offer fits.
The Platform
Everything after the sale, working as one system. Tap a product to see its proof points, or open the page for the deep dive.
In the Console
Not screenshots from a deck. The actual screens your team works in, running on live transactions.
Every phase is written by a real transaction, not a form.
Repeat-purchase rate · 10 weeks · 100% of transactions captured
How It Works
Five steps, from payment to the next visit. Scroll to travel the loop.
At any store, on any POS, the transaction completes as normal. No integration friction, no workflow change.
AftrBase instantly delivers a smart-receipt link over WhatsApp/SMS. No app, no sign-up, no download.
~75% open it. They see the invoice, then loyalty, reviews, offers and engagement, all live on one page.
Identity, spend, feedback and engagement resolve into one customer record. Unified, consented, durable.
Personalized offers, win-backs and cross-brand prompts drive the next visit, automatically.
Back to 01, Customer Pays, for the next transaction. A completed reward journey seeds the next purchase.
Pricing
Three packages, priced per outlet. Start where you are and grow into the full suite. Pay yearly and save 15%.
FOR NEW BRANDS
Bill fast and know who your customers are.
Billed monthly. Billed yearly.
FOR BRANDS GROWING ACROSS OUTLETS
Hear from every customer and know them at every outlet.
Billed monthly. Billed yearly.
FOR MULTI-OUTLET BRANDS
Everything after the sale, connected.
₹9,598 for your first 3 months, then ₹4,799 a month. Billed yearly.
Prices are per outlet and exclude 18% GST.
Starting a new brand? Join the aftrbase Founders Program.
Every plan starts with a 14-day pilot on your real counter. Prices are per outlet, excluding 18% GST.
FAQ
Everything you need to know before getting started.
No. AftrBase is POS-agnostic. You can start with Smart Receipts alone, and it plugs into whatever system you already run. When you're ready, our full POS with built-in inventory and KOT replaces it seamlessly.
It's both. The receipt is transactional, not marketing, which is why it lands where email and push notifications don't. The marketing (loyalty, offers, surveys) lives inside the receipt, not as a separate message.
AftrBase runs offline. Transactions queue locally and sync when the connection returns. Your register never stops. This is especially critical for F&B and hospitality environments.
Yes. We're DPDP Act (India) and GDPR compliant. Data is encrypted, consent is mandatory, and you own your customer data (not us). Every purchase writes into your system, not a shared platform.
Most brands are live within 48 hours. We handle onboarding and provide training for your team. The receipt branding, WhatsApp Business API setup, and POS integration are all handled by us.
Yes. The Enterprise plan supports multi-location with centralized control and store-level customization. Customer profiles are unified across all properties, so a customer at Store A is recognized at Store B.
Start Today
Book a 14-day pilot. We'll have your branded smart receipts live on WhatsApp in 48 hours. No POS replacement. No app for your customers. Revenue you're already leaking, captured.
