Retail · Apparel · Lifestyle · Jewellery · Supermarkets · Speciality
WhatsApp Receipts, Loyalty & CRM for Retail Stores
Your sale does not end at the till. Every store counter should hand out a branded GST smart receipt on WhatsApp with loyalty points, offers and an NPS survey already in it, and every purchase should write into a CRM profile your staff can use on the next visit.
The problem
A store that treats every biller as a stranger re-acquires customers every day. Ad costs climb, discounting becomes the habit, and the customer who spent ₹18,500 last Diwali walks into a competitor.
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Smart receipts on WhatsApp
A branded, GST-compliant e-bill in the customer's WhatsApp ~4 seconds after payment — with loyalty points and offers inside the same page.
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Loyalty that runs itself
Points accrue on every bill, gold/ silver tiers surface at checkout, and birthday or anniversary vouchers send on the day.
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CRM built by transactions
Purchase history, RFM segments and cross-store recognition write themselves. No forms, no data entry.
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POS-agnostic rollout
Keep your existing billing system and start with receipts alone, or move to AftrBase POS with built-in inventory when you're ready.
Built for: apparel & lifestyle stores, jewellery (with specialised stock ledgers), supermarkets, footwear, electronics and speciality retail.
Retail FAQ
Retail questions, answered.
Does this replace my billing machine?
No. AftrBase is POS-agnostic — the receipt layer plugs into your existing billing system first; the AftrBase POS with inventory is there when you want it.
How do jewellery stores use it?
Specialised stock ledgers (karat, weight, making charges) plus GST-compliant receipts on WhatsApp, with purchase history and occasion reminders per customer.
Will customers actually open it?
The receipt arrives as a transactional WhatsApp message, not marketing email — the majority of customers open it within minutes of paying.